Occasionally I'm practicing being my very own StumbleUpon engine, when i start typing weird site names and hope for smooth landing.
Today i did just that thing and i was redirected to Johnny Walker site. Personally I'm a White Russian fan (and thanks to The Dude and the Cohen Brothers for making me a little more cooler, at least in my mind), but I can handle a few drops of good whisky.
Landing on that site triggered this blog post, as I once again wondered if covering our ass is better than doing the right thing, in terms of marketing of course.
When I landed on the home page of the site, I got a "Warning page" asking me two questions "where do you live" and "when were you born", the purpose of these questions are to verify that I'm in legal age to drink, according to my country minimum drinking age law. and yes it actually works, for "Israel" i said i was 19 and it was ok, and for the US the same age did not let me go through to the main site.

Anyway...
This "Warning page" exists also in other similar companies, such as Absolut Vodka. Yes the regulations require you the warn your visitors before you let them enter a site that will encourage them to drink alcohol, but is the super smart mechanism of age verification will actually stop a minor from entering the site? and what is the purpose of the law?
I understood the purpose of the law when I took my magnifying glass and examined the "warning page" more closely... to give the "Drinkers" important information before to consume alcohol and to prevent minors from doing so.
The Absolut Vodka version (left) and the Johnny Walker version (right):
In a very small font size...:
- Here is what Absolut say: "ABSOLUT endorses responsible and moderate drinking. For this reason, we would like to recommend the following reading: Century Council, Distilled Spirits Council of the United States (DISCUS), and The European Forum for Responsible Drinking (EFRD)"
- Here is what Johnny Walker say (you need to click on the link to see the explanation page): "As we support responsible drinking, we need to ask you these questions to ensure that you're over the legal purchase age and that you're legally allowed to view this site in your country of access. We also need to be aware if anyone else using this computer could be under the legal purchase age. Rest assured that none of the information you provide here will be used to contact you in any way."
Both examples show us that these regulations gave the users the "opportunity" to gain information about alcohol consumption...
Once you finish getting educated by the companies and crack the age verification mechanism, you get to enter the site, But unfortunately you see no mention what so ever on the important alcohol education...
Johnny Walker HP:
Absolut HP:
Nice design, but where did company responsibility toward alcohol drinking went?
What is my point?
- Do you really think that by using such a warning page you prevent minors from entering the site? No!
- Do you really think you got to the attention of anyone, some knowledge about alcohol hazards? No!
- Minors can still access the site, and they nobody will ever see (except me) the alcohol public information.
So what good is this regulation for?
Well i have a suggestion, change the current regulation - Instead of that stupid age verification that also contains important information in a font size of 8 (or lower)... Request the companies to dedicate a part of the home page for alcohol education, and loose that "warning page".
By doing so you will improve the user MX (Marketing Experience(c)) of the actual customers (users who are of legal age), and you will also gain the attention of users to information regarding alcohol drinking - information that is important at all ages.
A win win situation.
On a personal note -
a marketing experience expert - a user experience expertise in marketing
why didn't i think about it before, Its a cool title to use.